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FREE USA SHIPPING ON ALL ORDERS OVER $75 + FREE SAMPLES

Shipping & Returns

  • Shipping Information:

     

    • FREE Standard Shipping for all USA Orders Over $75.00.
    • Most Orders are shipped directly from our warehouse within 1-2 days.
    • Your order will arrive within 3 to 7 Business Days.
    • All International (Non-US) Orders may take 2-7 weeks to arrive.

     

    Returns Information:

    100% No-Risk Promise. Order right now with confidence

    We want you to be completely satisfied, and that is why we offer a 30-day money back guarantee from the date you ordered your product(s). We would greatly appreciate if you can honestly tell us why you did not like our product, so we can evaluate and improve our service to you. 

    *Here's how it works:

    ✔️Contact our customer service team by emailing us at info@tropicalholistic.com and we will provide you with an RMA number (Return Merchandise Authorization number), and provide you the return address to ship the product back to us. 

    ✔️Return the unused portion of your product, the original invoice that came with your product (if you do not have that please indicate the date you purchased your product so we can thoroughly research and find your order) and issue an RMA number.

    ✔️We will refund product cost only as shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping  will be deducted from your refund. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Shipping is only refundable in valid cases of damaged order.

    ✔️After complying with the steps above, please allow 4-7 days for refund to be processed and adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.

    ✔️Lastly, honesty is the best policy!!!  We will not refund orders for the return of empty packages. As a small business, we want to ensure you are 100% satisfied and hope you will be honest and fair.